Professional Certificate in CRM: Building Customer Intimacy
-- viewing nowThe Professional Certificate in CRM: Building Customer Intimacy is a comprehensive course designed to help learners master the art of customer relationship management. This certification program focuses on teaching essential skills required to build strong, lasting relationships with customers, thereby driving business growth and profitability.
4,424+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Understanding CRM
• Importance of Customer Intimacy in CRM
• Building Customer Relationships through CRM
• Customer Segmentation and Personalization in CRM
• Improving Customer Experience through CRM
• CRM Analytics and Data-Driven Decision Making
• Multi-Channel CRM Strategies
• Social CRM and Building Customer Community
• Mobile CRM and Reaching Customers Anytime, Anywhere
• CRM Best Practices and Success Stories
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate