Global Certificate in Negotiation: Resolving Complex Conflicts
-- viewing nowThe Global Certificate in Negotiation: Resolving Complex Conflicts is a comprehensive course that empowers learners with essential skills for effective negotiation and conflict resolution. This course is critical for professionals operating in today's complex and interconnected business environment, where resolving conflicts efficiently and constructively is a key driver for success.
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Course Details
• Unit 1: Introduction to Negotiation and Conflict Resolution
• Unit 2: Understanding Conflict: Types, Causes, and Dynamics
• Unit 3: Effective Communication in Negotiation: Active Listening and Empathy
• Unit 4: Preparing for Negotiations: Research, Goal-setting, and BATNA Analysis
• Unit 5: Power and Influence in Negotiations: Building Trust and Leveraging Resources
• Unit 6: Cross-cultural Negotiations: Navigating Cultural Differences and Biases
• Unit 7: Interest-based Negotiations: Identifying and Satisfying Needs
• Unit 8: Dealing with Difficult Personalities and Tactics: Overcoming Obstacles and Impasses
• Unit 9: Ethical Considerations in Negotiations: Transparency, Fairness, and Integrity
• Unit 10: Implementing and Evaluating Negotiation Outcomes: Follow-up and Feedback
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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