Certificate UX Design & Customer Journey Mapping

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The Certificate UX Design & Customer Journey Mapping course is a comprehensive program that focuses on user experience (UX) design and customer journey mapping, two critical areas in today's digital landscape. This course is essential for professionals who want to create intuitive, user-friendly digital products that meet customer needs and drive business success.

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About this course

With the increasing demand for UX designers in various industries, this course provides a valuable opportunity for learners to gain essential skills for career advancement. It equips learners with the knowledge and tools to design user-centered digital experiences, map customer journeys, and measure the success of UX design interventions. By the end of this course, learners will have a solid understanding of UX design principles, user research methods, prototyping tools, and customer journey mapping techniques. They will be able to apply these skills to improve the user experience of digital products, increase customer satisfaction, and drive business growth. In summary, the Certificate UX Design & Customer Journey Mapping course is an excellent opportunity for professionals to gain essential skills for career advancement in a high-demand field. By learning UX design and customer journey mapping techniques, learners can create user-friendly digital products that meet customer needs and drive business success.

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Course Details

• User Research
• Understanding User Personas
• Design Thinking and Ideation
• Information Architecture
• Wireframing and Prototyping
• Usability Testing
• User Interface (UI) Design Principles
• Customer Journey Mapping
• Accessibility in UX Design
• Implementing UX Design in Agile Workflows

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
CERTIFICATE UX DESIGN & CUSTOMER JOURNEY MAPPING
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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