Masterclass Certificate in Crisis Communication & Negotiation
-- viewing nowThe Masterclass Certificate in Crisis Communication & Negotiation is a comprehensive course designed to equip learners with essential skills for effective communication and negotiation in high-pressure situations. This course is critical for professionals who want to excel in leadership roles, as it provides them with the tools to manage crises, communicate with impact, and negotiate successful outcomes.
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Course Details
• Crisis Communication Fundamentals
• Developing a Crisis Communication Plan
• Stakeholder Identification and Engagement
• Media Relations during a Crisis
• Social Media Management in Crisis Situations
• Psychology of Communication during a Crisis
• Negotiation Principles and Techniques
• Crisis Negotiation Strategies and Tactics
• Case Studies in Crisis Communication and Negotiation
• Ethical Considerations in Crisis Communication and Negotiation
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