Masterclass Certificate in Customer Feedback & Product Strategy
-- viewing nowThe Masterclass Certificate in Customer Feedback & Product Strategy is a comprehensive course designed to equip learners with essential skills for career advancement. This program emphasizes the importance of customer feedback in shaping successful product strategies, making it highly relevant in today's customer-centric industries.
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Course Details
• Customer Feedback Analysis
• Product Strategy Development
• Survey Design and Implementation
• Data Analysis for Product Improvement
• Customer Segmentation and Personalization
• Understanding Customer Lifetime Value (CLV)
• Interpreting Voice of the Customer (VoC)
• Product Roadmap Creation
• A/B Testing and Experimentation
• Metrics for Customer Feedback and Product Strategy
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