Executive Development Programme in Conflict Resolution and Negotiation Skills
-- viewing nowThe Executive Development Programme in Conflict Resolution and Negotiation Skills is a certificate course designed to empower professionals with the necessary skills to manage and resolve conflicts effectively. This programme is crucial in today's diverse and complex work environments, where conflicts can arise from various sources, such as miscommunication, cultural differences, and conflicting interests.
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Course Details
• Understanding Conflict: Types, Causes, and Dynamics
• Effective Communication in Conflict Situations
• Negotiation Fundamentals: Preparation, Approaches, and Tactics
• Conflict Resolution Strategies: Avoidance, Defusion, and Confrontation
• The Role of Emotional Intelligence in Conflict Resolution
• Cross-Cultural Negotiation and Conflict Management
• Building and Maintaining Positive Relationships in Conflict Scenarios
• Mediation Techniques and Third-Party Intervention
• Conflict Resolution in Practice: Case Studies and Role-Plays
• Developing and Implementing a Conflict Resolution Action Plan
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Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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