Global Certificate UX Design and Customer Experience

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The Global Certificate in UX Design and Customer Experience is a comprehensive course that equips learners with essential skills for career advancement in the user experience (UX) field. This course emphasizes the importance of creating user-centered designs and enjoyable customer experiences (CX).

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About this course

In today's digital age, businesses prioritize UX Design and CX to stand out in the marketplace, making this course highly relevant and in-demand across industries. Learners will master industry-standard tools and techniques, conduct user research, prototype and test designs, and develop strategies to improve CX. By completing this course, learners will demonstrate their expertise in UX design and CX, showcasing their ability to create intuitive, accessible, and engaging digital experiences. This certification will open doors to diverse career opportunities and advancement in UX design, product management, marketing, and more.

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Course Details

• User Research
• User Interviews
• Personas and User Stories
• Information Architecture
• Wireframing and Prototyping
• Usability Testing
• Visual Design and Branding
• Accessibility in UX Design
• UX Metrics and Analytics
• Cross-platform UX Design

Career Path

In the UK, the demand for UX design and customer experience professionals has been on a steady rise, with **45%** of job openings in the field dedicated to UX Designers. This role focuses on creating user-friendly interfaces and experiences that align with user needs, business goals, and market trends. The role of a **Customer Experience Specialist** accounts for **30%** of job opportunities in this sector. These professionals ensure that a product or service's entire user journey is seamless, engaging, and tailored to the customer's needs. User Researchers, who make up **15%** of the job market, focus on understanding user behavior, needs, and motivations by conducting interviews, surveys, and usability tests to inform design decisions. Lastly, **Information Architects** contribute to **10%** of job opportunities in the field. They organize, structure, and label content in a clear and efficient manner to improve findability, usability, and overall user experience.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
GLOBAL CERTIFICATE UX DESIGN AND CUSTOMER EXPERIENCE
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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