Certificate in Engagement KPIs for SaaS

-- viewing now

The Certificate in Engagement KPIs for SaaS is a comprehensive course that focuses on the key performance indicators (KPIs) for evaluating user engagement in Software as a Service (SaaS) businesses. This course highlights the significance of tracking and analyzing engagement metrics to optimize customer experience, reduce churn, and boost revenue.

4.0
Based on 7,858 reviews

6,575+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In today's digital landscape, SaaS companies increasingly demand professionals skilled in engagement KPIs to drive growth and ensure customer success. By enrolling in this course, learners will acquire essential skills and knowledge, enabling them to make data-driven decisions, communicate insights effectively, and advance their careers in the thriving SaaS industry. The course curriculum covers essential engagement KPIs, user behavior analysis, cohort analysis, and attribution modeling. Learners will also gain hands-on experience with popular analytics tools, preparing them to excel in various SaaS roles, such as data analyst, product manager, or customer success specialist.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Understanding Key Performance Indicators (KPIs) in SaaS Engagement
• Importance of Customer Engagement in SaaS Businesses
• Primary SaaS Engagement KPIs: User Activity and Behavior Analysis
• Secondary SaaS Engagement KPIs: Time Spent, Feature Usage, and Adoption Metrics
• Measuring Churn Rates and Customer Retention in SaaS Engagement
• Analyzing Customer Feedback and Satisfaction Surveys
• Implementing A/B Testing and Experimentation in SaaS Engagement
• Utilizing Data Visualization Tools for KPI Tracking
• Best Practices for SaaS Engagement KPI Reporting and Communication
• Continuous Improvement Strategies for SaaS Engagement KPIs

Career Path

Google Charts 3D Pie Chart: Certificate in Engagement KPIs for SaaS
The above code creates a Google Charts 3D Pie Chart that highlights the relevance of four roles in the SaaS industry: Customer Success Manager, Sales Development Representative, Marketing Coordinator, and Data Analyst. The chart has a transparent background and a responsive design that adapts to all screen sizes. The data is defined using the google.visualization.arrayToDataTable method, and the is3D option is set to true to enable the 3D effect. The chart provides a clear and engaging visual representation of the relative importance of these roles in the SaaS industry.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
CERTIFICATE IN ENGAGEMENT KPIS FOR SAAS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment