Professional Certificate in Social Listening for Sales Enablement
-- viewing nowThe Professional Certificate in Social Listening for Sales Enablement is a vital course designed to help learners harness the power of social listening in sales. With the increasing importance of social media in business, understanding how to use social data to inform sales strategies is crucial for career advancement.
4,648+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• <strong>Understanding Social Listening:</strong> An overview of social listening, its importance, and how it contributes to sales enablement. • <strong>Setting Up Social Listening Tools:</strong> An exploration of various social listening tools, their features, and how to set them up. • <strong>Monitoring Brand Mentions:</strong> Techniques for effectively tracking and analyzing brand mentions across social media platforms. • <strong>Competitor Analysis through Social Listening:</strong> Utilizing social listening to monitor competitors, identify gaps, and improve sales strategies. • <strong>Identifying Sales Opportunities with Social Listening:</strong> Techniques for identifying sales opportunities, generating leads, and building relationships through social listening. • <strong>Customer Sentiment Analysis:</strong> Understanding customer sentiment, preferences, and pain points through social listening. • <strong>Social Listening for Crisis Management:</strong> Strategies for managing and mitigating crises through proactive and reactive social listening. • <strong>Integrating Social Listening into Sales Processes:</strong> Techniques for integrating social listening into sales processes and workflows. • <strong>Measuring ROI from Social Listening:</strong> Methods for measuring and demonstrating the impact and return on investment (ROI) of social listening on sales enablement.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate