Professional Certificate in Email: Crisis Communication for Growth
-- ViewingNowThe Professional Certificate in Email: Crisis Communication for Growth is a crucial course designed to equip learners with the essential skills needed to navigate through challenging business situations. This program focuses on crisis communication, teaching professionals how to effectively manage and recover from crises, thereby fostering organizational growth.
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• Crisis Communication Fundamentals • Email Writing Best Practices • Identifying Stakeholders in a Crisis • Developing a Crisis Communication Strategy • Crafting Effective Crisis Emails • Tone and Voice in Crisis Communications • Post-Crisis Evaluation and Learning • Legal and Ethical Considerations in Crisis Communications • Case Studies: Successful Email Crisis Communication
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