Global Certificate in Marketing Analytics for Travel & Hospitality
-- ViewingNowThe Global Certificate in Marketing Analytics for Travel & Hospitality is a comprehensive course designed to equip learners with essential skills in marketing analytics, tailored to the travel and hospitality industry. This course emphasizes the importance of data-driven decision-making, a critical aspect of modern business strategy.
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โข Fundamentals of Marketing Analytics: Introduction to marketing analytics, data-driven decision making, key performance indicators (KPIs) in travel & hospitality
โข Data Collection Techniques: Web analytics, social media analytics, customer surveys, customer relationship management (CRM) systems
โข Statistical Analysis for Marketing: Descriptive and inferential statistics, hypothesis testing, regression analysis, time series analysis
โข Market Segmentation and Targeting: Customer profiling, segmentation strategies, positioning, targeting in travel & hospitality
โข Customer Lifetime Value (CLV) Analysis: Customer acquisition, retention, and loyalty, CLV calculation, maximizing CLV
โข Digital Marketing Analytics: Search engine optimization (SEO), pay-per-click (PPC) advertising, social media advertising, email marketing analytics
โข Competitive Analysis and Benchmarking: Competitor analysis, market share analysis, benchmarking best practices in travel & hospitality
โข Data Visualization and Reporting: Data storytelling, data visualization tools, reporting dashboards, stakeholder communication
โข Ethics and Data Privacy in Marketing Analytics: Data privacy laws, ethical use of data, customer trust and transparency
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