Executive Development Programme in Catering CRO and Leadership
-- ViewingNowThe Executive Development Programme in Catering CRO & Leadership is a certificate course designed to empower aspiring leaders in the catering industry. This programme emphasizes the importance of Customer Relationship Optimization (CRO) and leadership skills necessary for career advancement.
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โข Executive Catering Management: Understanding the business aspect of catering, strategic planning, and operations management.
โข Catering Revenue Operations (CRO): Maximizing revenue through effective pricing strategies, cost control, and analysis of trends and customer preferences.
โข Leadership and Team Management: Developing leadership skills, building high-performing teams, and fostering a positive work culture.
โข Financial Management for Catering Executives: Budgeting, forecasting, and financial analysis to drive profitability and growth.
โข Menu Engineering and Development: Creating menus that appeal to customers while optimizing for cost and revenue.
โข Sales and Marketing for Catering: Developing and implementing sales and marketing strategies to increase revenue and build brand awareness.
โข Customer Relationship Management: Building and maintaining strong relationships with customers to drive repeat business and referrals.
โข Sustainability and Social Responsibility: Incorporating sustainable practices and social responsibility into catering operations.
โข Technology in Catering: Leveraging technology to improve operations, increase efficiency, and enhance the customer experience.
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