Masterclass Certificate in Conflict Resolution for a Better Workplace
-- ViewingNowThe Masterclass Certificate in Conflict Resolution for a Better Workplace is a comprehensive course designed to empower professionals with the necessary skills to manage and resolve conflicts effectively in the workplace. This course emphasizes the importance of conflict resolution in fostering a positive and productive work environment, reducing employee turnover, and enhancing team collaboration.
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โข Understanding Conflict in the Workplace
โข Identifying Sources of Conflict
โข Communication Skills for Conflict Resolution
โข Conflict Resolution Strategies
โข Mediation Techniques for Managers
โข De-escalating Emotional Situations
โข Building and Maintaining Positive Work Relationships
โข Conflict Resolution Policy and Procedure Development
โข Restorative Justice in Conflict Resolution
โข Conflict Resolution Best Practices for a Better Workplace
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