Professional Certificate in Customer Feedback & Design Thinking
-- ViewingNowThe Professional Certificate in Customer Feedback & Design Thinking is a crucial course that bridges the gap between customer needs and business solutions. This program's significance lies in its ability to help organizations create customer-centric products and services, driving growth and success.
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โข Understanding Customer Feedback
โข Importance of Customer Feedback in Design Thinking
โข Collecting Customer Feedback
โข Analyzing Customer Feedback
โข Design Thinking Methodology
โข Empathize: Customer Insights and Pain Points
โข Define: Problem Statement and Goals
โข Ideate: Brainstorming and Sketching
โข Prototype: Building and Testing
โข Implementing Design Thinking in Customer Feedback
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