Global Certificate in AI for Customer Lifecycle Management
-- ViewingNowThe Global Certificate in AI for Customer Lifecycle Management is a comprehensive course designed to equip learners with essential skills in leveraging artificial intelligence (AI) for managing customer relationships. This course is crucial in today's business landscape, where AI has become a game-changer in enhancing customer experience and driving growth.
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Unit 1: Introduction to AI in Customer Lifecycle Management
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Unit 2: AI-Powered Customer Segmentation and Personalization
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Unit 3: AI-Driven Customer Analytics and Insights
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Unit 4: AI-Enhanced Customer Engagement and Interaction
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Unit 5: AI-Optimized Marketing Automation and Campaign Management
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Unit 6: AI-Assisted Sales Forecasting and Pipeline Management
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Unit 7: AI-Enhanced Customer Support and Service
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Unit 8: AI-Driven Churn Prediction and Retention Strategies
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Unit 9: AI-Powered Customer Feedback and Sentiment Analysis
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Unit 10: Ethics and Regulations in AI-Powered Customer Lifecycle Management
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