Global Certificate in CRM Analytics for Global Business
-- ViewingNowThe Global Certificate in CRM Analytics for Global Business is a comprehensive course designed to equip learners with essential skills in CRM analytics. This certification program emphasizes the importance of data-driven decision-making in customer relationship management, providing a solid understanding of CRM analytics tools, techniques, and strategies.
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โข Introduction to CRM Analytics
โข Understanding Global Business
โข Data Collection and Analysis for CRM
โข Customer Segmentation and Profiling
โข CRM Metrics and Key Performance Indicators
โข Predictive Analytics in CRM
โข CRM Analytics Tools and Software
โข Data Privacy and Security in CRM Analytics
โข Implementing CRM Analytics in Global Business
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