Executive Development Programme in Remote Customer Service
-- ViewingNowThe Executive Development Programme in Remote Customer Service certificate course is a valuable opportunity for professionals seeking to enhance their skills in remote customer service. With the rapid growth of remote work, there is an increasing demand for customer service professionals who can effectively handle customer queries and complaints in a virtual environment.
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โข Remote Customer Service Fundamentals
โข Effective Communication in Remote Customer Service
โข Tools and Technologies for Remote Customer Service
โข Managing Remote Customer Service Teams
โข Performance Metrics and Quality Assurance in Remote Customer Service
โข Handling Challenging Customer Situations Remotely
โข Building Customer Relationships in a Remote Environment
โข Time Management and Organization for Remote Customer Service Agents
โข Legal and Compliance Considerations in Remote Customer Service
โข Developing a Remote Customer Service Strategy
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