Advanced Certificate in Sentiment-Based Customer Relationship Management

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The Advanced Certificate in Sentiment-Based Customer Relationship Management is a comprehensive course designed to empower professionals with the skills to leverage AI and machine learning in customer relationship management. This course emphasizes the importance of sentiment analysis in understanding customer needs, preferences, and pain points, leading to improved customer experiences and loyalty.

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ใ“ใฎใ‚ณใƒผใ‚นใซใคใ„ใฆ

In an era where data-driven decision-making is paramount, this program bridges the gap between traditional CRM practices and cutting-edge sentiment analysis techniques. It is in high demand across various industries, including marketing, sales, customer service, and market research. By the end of this course, learners will be equipped with essential skills to analyze customer feedback, monitor brand reputation, and optimize customer interactions using sentiment-based CRM strategies. This advanced certification will not only accelerate career growth but also ensure that professionals remain competitive and relevant in today's rapidly evolving business landscape.

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ๅพ…ๆฉŸๆœŸ้–“ใชใ—

ใ‚ณใƒผใ‚น่ฉณ็ดฐ

โ€ข Advanced Sentiment Analysis Techniques
โ€ข Machine Learning in Sentiment-Based CRM
โ€ข Text Analytics for Customer Feedback
โ€ข Social Media Monitoring and Analysis
โ€ข Natural Language Processing for Customer Insights
โ€ข CRM Analytics and Data Visualization
โ€ข Sentiment-Based Customer Segmentation
โ€ข Personalization in Sentiment-Based CRM
โ€ข Measuring Customer Satisfaction with Sentiment Analysis
โ€ข Ethical Considerations in Sentiment-Based CRM

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ๅ…ฅๅญฆ่ฆไปถ

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ใ‚ณใƒผใ‚นใ‚’ๅฎŒไบ†ใ™ใ‚‹ใฎใซใฉใ‚Œใใ‚‰ใ„ๆ™‚้–“ใŒใ‹ใ‹ใ‚Šใพใ™ใ‹๏ผŸ

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ใ“ใฎใ‚ณใƒผใ‚นใฎๆ”ฏๆ‰•ใ„ใฎใŸใ‚ใซไผš็คพ็”จใฎ่ซ‹ๆฑ‚ๆ›ธใ‚’ใƒชใ‚ฏใ‚จใ‚นใƒˆใ—ใฆใใ ใ•ใ„ใ€‚

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ใ‚ญใƒฃใƒชใ‚ข่จผๆ˜Žๆ›ธใ‚’ๅ–ๅพ—

ใ‚ตใƒณใƒ—ใƒซ่จผๆ˜Žๆ›ธใฎ่ƒŒๆ™ฏ
ADVANCED CERTIFICATE IN SENTIMENT-BASED CUSTOMER RELATIONSHIP MANAGEMENT
ใซๆŽˆไธŽใ•ใ‚Œใพใ™
ๅญฆ็ฟ’่€…ๅ
ใงใƒ—ใƒญใ‚ฐใƒฉใƒ ใ‚’ๅฎŒไบ†ใ—ใŸไบบ
London School of International Business (LSIB)
ๆŽˆไธŽๆ—ฅ
05 May 2025
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