Professional Certificate in Travel App Customer Journey Mapping
-- ViewingNowThe Professional Certificate in Travel App Customer Journey Mapping is a course designed to equip learners with essential skills to enhance customer experience in the travel industry. This program emphasizes the importance of mapping the customer journey, a critical aspect of travel app development.
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GBP £ 140
GBP £ 202
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โข User Research and Data Collection
โข Customer Persona Development
โข Understanding Travel App User Touchpoints
โข Mapping the Travel App Customer Journey
โข Identifying Pain Points and Opportunities
โข Improving User Experience with Insights from Journey Mapping
โข Prototyping and User Testing
โข Measuring Success through Key Performance Indicators (KPIs)
โข Best Practices in Travel App Customer Journey Mapping
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