Certificate in Conflict Management for Public Sector
-- ViewingNowThe Certificate in Conflict Management for Public Sector is a comprehensive course that empowers learners with essential skills to manage and resolve conflicts in the public sector effectively. This course highlights the importance of conflict management in public sector organizations, where conflicts can significantly impact service delivery and public trust.
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โข Understanding Conflict in Public Sector
โข Types of Conflicts and their Causes
โข Conflict Resolution Strategies for Public Sector
โข Negotiation and Mediation Skills for Conflict Management
โข Communication and Active Listening in Conflict Resolution
โข Legal and Ethical Considerations in Conflict Management
โข Developing a Conflict Management Plan for Public Sector
โข Implementing and Evaluating Conflict Management Strategies
โข Conflict Management Training and Development for Public Sector Employees
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