Masterclass Certificate Food & Beverage Operations
-- ViewingNowThe Masterclass Certificate in Food & Beverage Operations is a comprehensive course designed to empower learners with essential skills for success in the dynamic food and beverage industry. This program focuses on the importance of efficient operations, cost management, and exceptional customer service, making it highly relevant in today's competitive hospitality landscape.
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โข Food Safety and Sanitation: Understanding of food safety regulations, hazard analysis and critical control points (HACCP), and sanitation standards.
โข Beverage Operations: Management of beverage programs, including alcoholic and non-alcoholic beverages, coffee and tea service, and mixology.
โข Menu Development: Creation and management of menus, including food costing, pricing, and seasonal menu changes.
โข Operations Management: Management of daily operations, including inventory management, scheduling, and training staff.
โข Customer Service: Strategies for delivering exceptional customer service, including handling customer complaints and feedback.
โข Financial Management: Understanding of financial statements, budgeting, and cost control for food and beverage operations.
โข Marketing and Sales: Development and implementation of marketing and sales strategies for food and beverage operations.
โข Facilities Management: Management of facilities, including maintenance, renovation, and design of food and beverage spaces.
โข Sustainability Practices: Implementation of sustainable practices in food and beverage operations, including waste management, energy efficiency, and local sourcing.
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