Global Certificate in Social Media Crisis Management: Smart Systems
-- ViewingNowThe Global Certificate in Social Media Crisis Management: Smart Systems is a comprehensive course designed to meet the growing industry demand for professionals skilled in managing crises on digital platforms. This certification equips learners with essential skills to handle social media crises effectively, ensuring businesses can maintain their reputation and trust during challenging times.
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โข Social Media Crisis Management Fundamentals
โข Identifying Social Media Crisis: Early Warning Systems
โข Developing a Social Media Crisis Management Plan
โข Implementing Smart Systems for Social Media Monitoring
โข Social Media Listening and Sentiment Analysis
โข Real-time Social Media Engagement during Crises
โข Legal and Ethical Considerations in Social Media Crisis Management
โข Post-crisis Evaluation and Continuous Improvement
โข Case Studies: Successful Social Media Crisis Management
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