Certificate in Crisis Communication: Key Insights
-- ViewingNowThe Certificate in Crisis Communication: Key Insights is a comprehensive program designed to equip learners with the essential skills needed to manage communication during critical situations. This course highlights the importance of effective crisis communication in maintaining stakeholder trust and protecting an organization's reputation.
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โข Understanding Crisis Communication: Foundational Concepts
โข Identifying Crisis Situations and Stakeholders
โข Developing a Crisis Communication Plan
โข Effective Messaging in Crisis Scenarios
โข Media Relations and Social Media Management in Crisis
โข Ethical Considerations in Crisis Communication
โข Case Studies: Real-World Crisis Communication Examples
โข Training and Exercises for Crisis Communication Preparedness
โข Evaluating Crisis Communication Performance and Lessons Learned
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