Global Certificate in Chatbot Development for Non-Coders
-- ViewingNowThe Global Certificate in Chatbot Development for Non-Coders is a comprehensive course designed to equip learners with the essential skills to build and implement chatbots without requiring any coding expertise. This course is vital in today's digital age, where businesses increasingly rely on chatbots to automate customer support, increase operational efficiency, and enhance customer experience.
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โข Introduction to Chatbots: Understanding the basics of chatbots, their history, and their importance in modern business communication. โข Conversational Design: Learning the principles of designing effective conversations for chatbots, including defining user intents, entities, and dialogues. โข Natural Language Processing: An overview of natural language processing (NLP) techniques used in chatbot development, including text classification, sentiment analysis, and named entity recognition. โข Chatbot Platforms: Exploring popular chatbot development platforms, such as Dialogflow, Microsoft Bot Framework, and IBM Watson, and their features. โข Chatbot Analytics: Understanding how to measure and analyze chatbot performance, including metrics such as user engagement, conversation completion rate, and error rate. โข Chatbot Deployment: Learning how to deploy chatbots on various channels, such as websites, social media platforms, and messaging apps. โข Chatbot Security: Understanding the security considerations for chatbot development, including data privacy, encryption, and authentication. โข Chatbot Ethics: Exploring the ethical considerations for chatbot development, including user consent, transparency, and accountability.
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