Professional Certificate Media & Customer Journeys
-- ViewingNowThe Professional Certificate in Media & Customer Journeys is a comprehensive course designed to meet the growing industry demand for professionals who can create engaging media experiences and effectively navigate the customer journey. This program equips learners with essential skills in media production, content strategy, and customer experience management, making them highly valuable in today's digital-focused business landscape.
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โข Understanding Media and Customer Journeys
โข Customer Segmentation and Persona Development
โข Multi-Channel Media Strategy
โข Customer Journey Mapping
โข Content Creation and Distribution
โข Measuring Customer Engagement
โข Data-Driven Media Decisions
โข Media Optimization Techniques
โข Personalization in Media and Customer Journeys
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