Global Certificate in Brand Reputation: Managing Online Crisis
-- ViewingNowThe Global Certificate in Brand Reputation: Managing Online Crisis is a comprehensive course that emphasizes the importance of protecting and managing brand reputation in today's digital age. With the increasing demand for professionals who can handle online crises and safeguard brand reputation, this course is essential for career advancement.
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โข Understanding Brand Reputation & Online Crisis
โข Importance of Online Reputation Management
โข Monitoring & Tracking Brand Mentions Online
โข Creating & Implementing a Crisis Communication Plan
โข Social Media Listening & Online Sentiment Analysis
โข Stakeholder Engagement during an Online Crisis
โข Best Practices for Responding to Negative Reviews
โข Rebuilding Trust & Improving Brand Reputation Post-Crisis
โข Case Studies: Successful Management of Online Crises
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