Global Certificate in Scalable Crisis Management
-- ViewingNowThe Global Certificate in Scalable Crisis Management is a comprehensive course designed to prepare professionals for managing crises in a rapidly changing world. This course highlights the importance of effective crisis management in today's interconnected and complex business environment.
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โข Crisis Management Fundamentals: Understanding crisis management, crisis lifecycle, and the role of a crisis management team.
โข Risk Identification and Assessment: Identifying potential crises, assessing their impact, and determining vulnerabilities and risks.
โข Developing a Crisis Management Plan: Creating a comprehensive crisis management plan, including communication strategies and resource allocation.
โข Incident Response and Management: Managing incidents effectively, including decision-making, escalation procedures, and incident resolution.
โข Business Continuity Planning: Planning for business continuity during and after a crisis, including recovery strategies and testing procedures.
โข Crisis Communication and Media Relations: Managing communication during a crisis, including media relations, social media, and internal communication.
โข Psychological and Emotional Impact of Crises: Understanding the psychological and emotional impact of crises on individuals and organizations.
โข Scenario Planning and Training: Conducting scenario planning, simulations, and training exercises to prepare for potential crises.
โข Performance Metrics and Evaluation: Establishing performance metrics, evaluating crisis management effectiveness, and continuous improvement.
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