Certificate in Social Media Crisis Communication Strategies for Businesses
-- ViewingNowThe Certificate in Social Media Crisis Communication Strategies for Businesses is a comprehensive course designed to equip learners with essential skills to manage and navigate through social media crises in the business world. In today's digital age, businesses face increasing challenges in managing their online reputation, and this course provides learners with the latest tools and techniques to address these issues effectively.
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โข Understanding Social Media Crisis
โข Identifying Social Media Crisis Triggers
โข Developing a Social Media Crisis Communication Plan
โข Best Practices in Social Media Crisis Management
โข Social Media Monitoring and Listening Tools
โข Stakeholder Communication in Social Media Crisis
โข Legal and Ethical Considerations in Social Media Crisis
โข Case Studies of Successful Social Media Crisis Communication Strategies
โข Training and Drills for Social Media Crisis Preparedness
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