Certificate in Conflict Management & Effective Communication Skills
-- ViewingNowThe Certificate in Conflict Management & Effective Communication Skills course is a vital program designed to equip learners with the necessary skills to manage conflicts and communicate effectively in the workplace. This course is crucial in today's industry, where interpersonal skills and the ability to handle disputes are highly sought after.
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โข Understanding Conflict and Its Causes
โข Communication Fundamentals in Conflict Management
โข Effective Listening and Negotiation Skills
โข Conflict Resolution Strategies and Techniques
โข Managing Emotions in Conflict Situations
โข Mediation and Third-Party Intervention
โข Building and Maintaining Positive Relationships
โข Cross-Cultural Communication and Conflict Resolution
โข Conflict Management in the Workplace
โข Developing an Action Plan for Conflict Prevention and Management
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