Executive Development Programme in Social Listening & Reporting
-- ViewingNowThe Executive Development Programme in Social Listening & Reporting is a certificate course designed to empower professionals with the essential skills to monitor and analyze social media conversations. This program highlights the importance of social listening in understanding customer needs, staying ahead of competitors, and making informed business decisions.
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โข Social Listening Fundamentals
โข Importance of Social Media Intelligence
โข Setting up Social Listening Monitoring Tools
โข Social Data Analysis and Insights
โข Executive Reporting for Social Listening
โข Social Listening Strategy Development
โข Understanding Social Media Metrics
โข Identifying Key Influencers and Brand Advocates
โข Utilizing Social Listening for Brand Reputation Management
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