Masterclass Certificate in Customer Advocacy & Product Development
-- ViewingNowThe Masterclass Certificate in Customer Advocacy & Product Development is a comprehensive course designed to empower learners with essential skills for career advancement. This program emphasizes the importance of understanding customer needs and translating those insights into innovative product development strategies.
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โข Understanding Customer Advocacy & Product Development
โข Customer-Centric Product Design
โข Primary Research Methods for Customer Advocacy
โข Customer Segmentation and Persona Development
โข Implementing Voice of the Customer Programs
โข Product Roadmap Creation with Customer Input
โข Collaborative Product Development: Working with Customers
โข Metrics and Measurement in Customer Advocacy
โข Ethics and Legal Considerations in Customer Advocacy
โข Capstone Project: Customer Advocacy & Product Development in Action
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