Global Certificate in Client-Centric Therapeutic Communication
-- ViewingNowThe Global Certificate in Client-Centric Therapeutic Communication course is a comprehensive program designed to enhance professionals' communication skills in healthcare settings. This course emphasizes the importance of client-centric communication, a crucial aspect of delivering high-quality care and improving patient outcomes.
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โข Unit 1: Introduction to Client-Centric Therapeutic Communication
โข Unit 2: Active Listening and Empathy in Client Communication
โข Unit 3: Building Rapport and Trust with Clients
โข Unit 4: Understanding Cultural Sensitivity and its Impact on Communication
โข Unit 5: Effective Questioning and Information Gathering Techniques
โข Unit 6: Goal Setting and Collaborative Problem Solving
โข Unit 7: Motivational Interviewing and Client Engagement
โข Unit 8: Confidentiality and Ethical Considerations in Client Communication
โข Unit 9: Documentation and Communication with Interdisciplinary Teams
โข Unit 10: Reflective Practice and Continuous Improvement in Client Communication
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