Professional Certificate in Building Resilient Chatbots
-- ViewingNowThe Professional Certificate in Building Resilient Chatbots is a comprehensive course designed to equip learners with essential skills for developing robust and efficient chatbots. This course is critical in today's digital age, where businesses increasingly rely on chatbots for customer service and engagement.
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โข Designing Chatbot Personas: Understanding user needs, goals, and contexts to create effective chatbot personalities.
โข Natural Language Processing (NLP) Fundamentals: Exploring tokenization, part-of-speech tagging, and named entity recognition for chatbot interaction.
โข Conversational Flow & Dialogue Management: Structuring chatbot conversations, managing context, and handling intents and entities.
โข Building Chatbot Prototypes: Creating simple chatbot interactions using dialogue management tools and platforms.
โข Chatbot Testing & Iterative Design: Validating chatbot performance, identifying usability issues, and refining the user experience.
โข Chatbot Deployment & Integration: Implementing chatbots in websites, applications, and messaging platforms using APIs.
โข Collecting & Analyzing Chatbot Data: Monitoring user interactions, gathering insights, and improving chatbot intelligence.
โข Ethics & Best Practices in Chatbot Development: Ensuring responsible AI, user privacy, and transparency in chatbot design.
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