Certificate in Patient Advocacy: Foundations
-- ViewingNowThe Certificate in Patient Advocacy: Foundations is a comprehensive course designed to empower learners with the necessary skills to thrive in the growing field of patient advocacy. This program emphasizes the importance of patient-centered care, effective communication, and ethical decision-making, addressing the industry's rising demand for skilled advocates.
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โข Introduction to Patient Advocacy: Understanding the role and responsibilities of a patient advocate, including patient rights and ethical considerations. โข Communication Skills for Patient Advocates: Developing effective communication strategies to facilitate patient-provider interactions and ensure patient needs are met. โข Medical Terminology and Navigation: Learning medical terminology and how to navigate healthcare systems, including electronic health records and insurance. โข Patient Advocacy in Different Settings: Exploring various healthcare settings, including hospitals, clinics, and long-term care facilities, and understanding the unique challenges and opportunities for patient advocacy in each. โข Legal and Regulatory Issues: Understanding legal and regulatory issues related to patient advocacy, including HIPAA, ADA, and FERPA. โข Crisis Management and Conflict Resolution: Developing skills in crisis management, de-escalation, and conflict resolution to support patients and families during stressful situations. โข Patient-Centered Care: Learning the principles of patient-centered care, including cultural competence, empathy, and person-centered communication. โข Self-Care for Patient Advocates: Understanding the importance of self-care for patient advocates, including stress management, boundaries, and self-reflection.
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