Global Certificate in CRM for Creative Businesses
-- ViewingNowThe Global Certificate in CRM for Creative Businesses is a highly relevant course that equips learners with essential skills for career advancement in today's data-driven world. This certificate course focuses on teaching learners how to leverage CRM (Customer Relationship Management) tools to build and maintain strong relationships with customers, a critical skill for any creative business.
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โข CRM Fundamentals
โข CRM Strategy for Creative Businesses
โข Customer Segmentation and Targeting
โข CRM Software and Tools for Creative Businesses
โข Data Management and Analytics in CRM
โข Customer Engagement and Retention
โข Personalization and Automation in CRM
โข Social CRM and Online Reputation Management
โข CRM Implementation and Best Practices
โข Measuring CRM Success and ROI
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