Advanced Certificate in The Art of Giving and Receiving Feedback
-- ViewingNowThe Advanced Certificate in The Art of Giving and Receiving Feedback is a comprehensive course designed to enhance essential communication skills critical for professional growth. This certificate program emphasizes the importance of constructive feedback in fostering a positive work environment, improving team performance, and driving individual success.
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โข Understanding Feedback: Importance and Types
โข Effective Communication in Giving and Receiving Feedback
โข The Art of Constructive Criticism
โข Empathy and Emotional Intelligence in Feedback Sessions
โข Active Listening and Open-Mindedness in Receiving Feedback
โข Best Practices for Giving Feedback: Tone, Language, and Timing
โข Overcoming Defensiveness when Receiving Criticism
โข Feedback Loop: Follow-up and Continuous Improvement
โข Building a Feedback Culture in the Workplace
โข Case Studies and Role-plays: Real-world Feedback Scenarios
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