Global Certificate in WhatsApp Business: Smart Systems
-- ViewingNowThe Global Certificate in WhatsApp Business: Smart Systems is a comprehensive course designed to equip learners with the essential skills to leverage WhatsApp Business for driving growth and customer engagement. This certification program focuses on the importance of WhatsApp Business as a powerful communication tool for businesses, enabling learners to create and manage WhatsApp Business accounts, design and implement chatbots, and analyze data to optimize campaigns.
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⢠<strong>WhatsApp Business Account Setup:</strong> Learn to set up a WhatsApp Business account, including business verification, creating a business profile, and configuring business hours.
⢠<strong>WhatsApp Business Messaging Tools:</strong> Discover how to use WhatsApp Business messaging tools, such as quick replies, automated messages, and labels, to improve customer communication and support.
⢠<strong>WhatsApp Business Broadcasting & Marketing:></strong> Understand how to use WhatsApp Business for broadcasting and marketing, including creating and managing broadcast lists, creating and scheduling messages, and tracking engagement.
⢠<strong>WhatsApp Business Customer Support:</strong> Learn how to use WhatsApp Business for customer support, including managing customer inquiries, handling complaints, and providing solutions.
⢠<strong>WhatsApp Business Security & Privacy:</strong> Understand WhatsApp Business security and privacy features, including end-to-end encryption, two-factor authentication, and data backup.
⢠<strong>WhatsApp Business Integration:</strong> Learn how to integrate WhatsApp Business with other systems and tools, such as CRM, email, and social media platforms.
⢠<strong>WhatsApp Business Analytics:</strong> Understand how to use WhatsApp Business analytics to track and measure performance, including message open rates, response times, and customer engagement.
⢠<strong>WhatsApp Business Best Practices:</strong> Learn WhatsApp Business best practices, including tone of voice, response times, and communication etiquette.
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