Masterclass Certificate in Advanced IT Performance Metrics
-- ViewingNowThe Masterclass Certificate in Advanced IT Performance Metrics is a comprehensive course designed to equip IT professionals with the essential skills needed to excel in their careers. This course focuses on the importance of performance metrics in IT, providing learners with a deep understanding of how to measure, analyze, and optimize IT systems and processes.
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⢠Advanced IT Performance Metrics Overview
⢠Key Performance Indicators (KPIs) in IT
⢠Mean Time to Recovery (MTTR) & Mean Time Between Failures (MTBF)
⢠Service Level Agreement (SLA) & Operational Level Agreement (OLA)
⢠Utilization, Saturation, & Errors (USE) Method
⢠Application Performance Monitoring (APM) & Infrastructure Monitoring
⢠ITIL Framework & Metrics
⢠Capacity Planning & Demand Management
⢠Balanced Scorecard & Dashboard for IT Metrics
⢠Advanced Analytics & Predictive Modeling in IT Performance
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