Certificate in Retail Metrics & Measurement for Success
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⢠Retail Metrics Overview: Understanding Key Performance Indicators (KPIs), sales metrics, and customer metrics.
⢠Sales Metrics: Measuring sales performance, analyzing sales data, and tracking trends.
⢠Customer Metrics: Analyzing customer behavior, measuring customer satisfaction, and calculating customer lifetime value.
⢠Inventory Management Metrics: Managing stock levels, measuring inventory turnover, and analyzing stockouts and overstocks.
⢠Financial Metrics: Analyzing financial statements, measuring profitability, and evaluating return on investment (ROI).
⢠Marketing Metrics: Measuring marketing effectiveness, tracking website traffic, and analyzing social media engagement.
⢠Supply Chain Metrics: Managing supply chain performance, measuring delivery times, and analyzing supplier reliability.
⢠Retail Analytics Tools: Utilizing data analytics software, using data visualization tools, and implementing predictive analytics.
⢠Data-Driven Decision Making: Making data-driven decisions, developing a data-driven culture, and implementing data governance policies.
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