Executive Development Programme in Entertainment CRM for Streaming Platforms
-- ViewingNowThe Executive Development Programme in Entertainment CRM for Streaming Platforms is a certificate course designed to empower professionals with essential skills for success in the entertainment and streaming industry. This program highlights the importance of CRM in creating personalized user experiences, driving customer loyalty, and maximizing revenue.
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⢠Customer Relationship Management (CRM) in Entertainment Industry
⢠Streaming Platforms: Overview & Current Landscape
⢠Entertainment CRM: Importance, Benefits & Challenges
⢠Data Analytics & Personalization in Entertainment CRM
⢠Subscriber Engagement & Lifetime Value (LTV) Management
⢠Customer Segmentation & Targeting Strategies in Entertainment CRM
⢠Multi-Channel Marketing & Campaign Management for Streaming Platforms
⢠VoC (Voice of Customer) Programs & Customer Feedback Management
⢠CRM Integration with Other Business Systems & Tools
⢠Ethics, Privacy & Security in Entertainment CRM
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