Executive Development Programme in Age-Responsive Communication Best Practices
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⢠Effective Communication Fundamentals: Excelling in age-responsive communication begins with understanding core communication principles, including active listening, empathy, clarity, and conciseness. ⢠Understanding Age Differences: Recognizing and valuing variations in communication styles among different age groups is crucial. This unit covers how to identify and adapt to these differences. ⢠Age-Responsive Communication Techniques: Learn and practice techniques to tailor your communication approach based on the age and preferences of your audience. ⢠Language and Terminology: Use inclusive and appropriate language to create a positive impact and avoid misunderstandings. This unit emphasizes the importance of choosing the right words and phrases. ⢠Digital Communication for Various Age Groups: Adapting your digital communication style to effectively engage with different age groups, including email, social media, and video conferencing. ⢠Diverse Communication Channels: Explore a variety of communication channels and learn how to choose the most appropriate one to suit your audience's age and preferences. ⢠Feedback and Conflict Resolution: Understand how to provide constructive feedback and manage conflicts across different age groups, promoting a positive and respectful environment. ⢠Building Trust and Rapport: Develop strategies to build trust and rapport with individuals from various age groups, fostering strong relationships and better communication.
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