Certificate Confident Communication for Remote Work
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⢠Understanding Remote Communication: This unit will cover the basics of remote communication, including the challenges and opportunities it presents.
⢠Effective Written Communication: This unit will focus on how to communicate clearly and effectively in writing, including email etiquette and using messaging tools.
⢠Virtual Meetings and Presentations: This unit will provide best practices for leading and participating in virtual meetings, including using video conferencing tools and presenting information remotely.
⢠Building Rapport and Relationships: This unit will cover how to build and maintain relationships with colleagues and clients when working remotely.
⢠Cross-Cultural Communication: This unit will address the unique challenges of communicating across different cultures and time zones.
⢠Active Listening and Feedback: This unit will emphasize the importance of active listening and providing constructive feedback in a remote work environment.
⢠Conflict Resolution: This unit will provide strategies for resolving conflicts and managing difficult conversations remotely.
⢠Time Management and Organization: This unit will cover how to manage time and stay organized in a remote work environment, including setting boundaries and prioritizing tasks.
⢠Using Collaboration Tools: This unit will provide an overview of various collaboration tools and best practices for using them effectively.
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