Certificate in Social Media Listening Strategies
-- ViewingNowThe Certificate in Social Media Listening Strategies is a comprehensive course designed to empower learners with the essential skills to monitor and analyze social media conversations. This program highlights the importance of social media listening in understanding customer needs, tracking brand reputation, and gaining insights for data-driven decision-making.
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⢠Introduction to Social Media Listening
⢠Understanding Social Media Metrics and KPIs
⢠Social Media Monitoring Tools and Techniques
⢠Analyzing Social Media Data for Insights
⢠Building Social Media Listening Strategies
⢠Brand Reputation Management through Social Listening
⢠Social Media Crisis Management and Listening
⢠Competitive Analysis through Social Media Listening
⢠Social Media Audience Segmentation and Targeting
⢠Creating Data-Driven Social Media Campaigns
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