Professional Certificate in EDI for Teams: Resolving Conflict
-- ViewingNowThe Professional Certificate in EDI for Teams: Resolving Conflict is a crucial course designed to empower learners with the necessary skills to manage and resolve conflicts in diverse team settings. This certificate program highlights the significance of Equity, Diversity, and Inclusion (EDI) in today's workplaces, emphasizing the importance of fostering a positive and inclusive environment.
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⢠Understanding EDI in the Workplace
⢠Identifying Sources of Conflict
⢠Effective Communication in Conflict Resolution
⢠Conflict Resolution Strategies
⢠Negotiation and Mediation Techniques
⢠Managing Emotions in Conflict Situations
⢠Building and Maintaining Positive Work Relationships
⢠Cross-Cultural Conflict Resolution
⢠Conflict Resolution in Virtual Teams
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