Global Certificate in Hotel Reputation: Building a Winning Online Strategy
-- ViewingNowThe Global Certificate in Hotel Reputation: Building a Winning Online Strategy is a comprehensive course that equips learners with essential skills to enhance hotel reputation and digital presence. This program emphasizes the importance of online reputation management in the hospitality industry, where customer reviews and ratings significantly impact business success.
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⢠Hotel Reputation Management: An Overview
⢠Importance of Online Presence in Hospitality Industry
⢠Monitoring Online Reviews and Ratings
⢠Responding to Online Feedback: Best Practices
⢠Improving Hotel Rankings on OTAs and Metasearch Engines
⢠Utilizing Social Media for Reputation Management
⢠Implementing a Hotel Reputation Management Strategy
⢠Measuring Success: Key Metrics in Hotel Reputation Management
⢠Crisis Management: Handling Negative Publicity
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