Global Certificate in Customer Advocacy Trends
-- ViewingNowThe Global Certificate in Customer Advocacy Trends is a comprehensive course designed to equip learners with the essential skills needed to excel in customer experience (CX) careers. This course focuses on the latest industry trends, teaching learners how to leverage data-driven insights, AI technologies, and customer-centric strategies to drive customer loyalty and business growth.
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⢠Customer Advocacy Programs
⢠Understanding Customer Experience (CX)
⢠Multi-Channel Customer Engagement
⢠Voice of the Customer (VoC) Strategies
⢠Customer Advocacy Metrics & Analytics
⢠Building Customer Advocacy through Social Media
⢠Leveraging Customer Success for Advocacy
⢠Legal & Ethical Considerations in Customer Advocacy
⢠Global Trends in Customer Advocacy
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