Professional Certificate in Negotiation in Government
-- ViewingNowThe Professional Certificate in Negotiation in Government is a highly relevant course that equips learners with the essential skills necessary for career advancement in today's demanding public sector environment. This certificate course focuses on developing and enhancing learners' negotiation and influencing skills, which are critical for success in any government role.
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⢠Introduction to Negotiation in Government: Understanding the basics of negotiation and its role in government
⢠Preparation for Negotiation: Gathering information, setting goals, and developing a negotiation strategy
⢠BATNA and ZOPA: The Power of a Strong Alternative and Shared Interests: Identifying and utilizing your Best Alternative To a Negotiated Agreement (BATNA) and Zone of Possible Agreement (ZOPA)
⢠Communication and Influence: Building rapport, using persuasive language, and active listening
⢠Negotiation Tactics and Counter-Tactics: Recognizing and responding to common negotiation tactics and developing counter-tactics
⢠Cross-Cultural Negotiation: Navigating cultural differences and understanding their impact on negotiation
⢠Ethics in Negotiation: Identifying ethical dilemmas and making principled decisions
⢠Negotiating in Teams: Building and managing effective negotiation teams
⢠Dealing with Difficult Personalities: Overcoming challenges posed by difficult negotiation counterparts
⢠Advanced Negotiation Techniques: Exploring advanced negotiation strategies, such as integrative bargaining and multi-issue negotiation
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