Global Certificate in Omnichannel Retail Management
-- ViewingNowThe Global Certificate in Omnichannel Retail Management is a comprehensive course designed to meet the growing industry demand for professionals with expertise in omnichannel retail strategies. This course emphasizes the importance of seamless integration of physical and digital shopping experiences to drive customer engagement and increase sales.
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Unit 1: Introduction to Omnichannel Retail Management
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Unit 2: Understanding the Omnichannel Customer Journey
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Unit 3: Multichannel Retailing vs. Omnichannel Retailing
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Unit 4: Leveraging Data and Analytics in Omnichannel Retail
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Unit 5: Creating a Seamless Omnichannel Customer Experience
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Unit 6: Omnichannel Retail Technology and Infrastructure
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Unit 7: Omnichannel Retail Strategy and Planning
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Unit 8: Inventory Management in Omnichannel Retailing
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Unit 9: Personalization and Customer Engagement in Omnichannel Retailing
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Unit 10: Measuring Success in Omnichannel Retail Management
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