Global Certificate in CRM for the Creative Economy
-- ViewingNowThe Global Certificate in CRM for the Creative Economy is a comprehensive course designed to meet the growing industry demand for Customer Relationship Management (CRM) specialists in the creative economy. This certificate course emphasizes the importance of CRM in fostering customer loyalty, driving sales, and improving business relationships.
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⢠Customer Relationship Management (CRM) Fundamentals
⢠CRM Strategy for the Creative Economy
⢠Implementing CRM Systems and Tools
⢠Data Analysis and Insights in CRM
⢠Customer Segmentation and Targeting
⢠Personalization and Customer Experience
⢠CRM for Marketing, Sales, and Service Teams
⢠Ethics and Privacy in CRM
⢠CRM Metrics and Performance Measurement
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