Global Certificate in Design Thinking & Customer Experience
-- ViewingNowThe Global Certificate in Design Thinking & Customer Experience course is a comprehensive program that emphasizes the importance of a user-centric approach in today's business world. This course is designed to meet the growing industry demand for professionals who can understand and improve customer experiences, driving innovation and growth for their organizations.
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⢠Introduction to Design Thinking
⢠User-Centered Design
⢠Empathy and Interviewing Techniques
⢠Defining Problems and Ideation
⢠Prototyping and Iterative Testing
⢠Design Thinking for Customer Experience
⢠Human-Centered Design Principles
⢠Design Meets Business Strategy
⢠Implementing Design Thinking in Organizations
⢠Case Studies and Real-World Applications
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